Register Users via Form¶
Overview¶
In this tutorial, you'll learn how to register individual users directly from the RosettaHub dashboard. As an organization manager, you can create user accounts through the Users panel without requiring the user to go through the email verification process. Each new user automatically receives a dedicated cloud account (AWS sub-account, Azure resource group, or GCP project) derived from your organization's root cloud account.
Prerequisites¶
- [ ] RosettaHub account with ADMIN or SUPERUSER role in your organization
- [ ] At least one root cloud account connected to your organization (see Register Your Organization)
- [ ] The new user's name, email address, and desired user type
- [ ] Budget amount to allocate to the new user
Steps¶
Step 1: Open the Users Panel¶
From the dashboard sidebar, navigate to the Users panel within Cloud Operations.
Step 2: Click Create User¶
Click the Create User button at the top of the Users panel to open the user creation form.
Step 3: Fill in User Details¶
Complete the form with the following information:
| Field | Description |
|---|---|
| First Name | The user's first name |
| Last Name | The user's last name |
| The user's email address | |
| Password | An initial password for the user |
| Organization | The organization to add the user to |
| User Type | Select the appropriate type (researcher, educator, IT administrator, or student) |
Step 4: Set the Initial Budget¶
Input the initial budget amount for the new user. This budget is transferred from the root cloud account balance to the user's dedicated cloud account.
Note
The budget you allocate is deducted from the root cloud account. Ensure you have sufficient budget remaining before creating the user.
Step 5: Select the Root Cloud Account¶
Select the Root Cloud Account from which a derived sub-cloud account will be created for the user. The platform will automatically provision:
- An AWS sub-account (for AWS root accounts)
- An Azure resource group (for Azure root accounts)
- A GCP project (for GCP root accounts)
Step 6: Confirm Consent and Create¶
- Click the consent checkbox to confirm that you have authorization to create this account
- Click the Create button to submit
Tip
The user account and associated cloud account are typically provisioned within approximately one minute.
Step 7: Send Credentials to the User¶
The newly created user does not automatically receive a welcome email. To send them their login credentials:
- Locate the user in the Users panel
- Open the user's Actions menu
- Navigate to Email
- Click Send Credentials
This sends the user a password reset link so they can set their own password and log in.
Warning
Do not share passwords directly. Always use the Send Credentials action to let the user set their own password through a secure reset link.
Next Steps¶
- Register Users in Batch Mode -- Add many users at once using Excel templates
- Users Guide -- Manage users in Cloud Operations
- Cloud Accounts Guide -- View and manage cloud accounts
- Organizations Guide -- Configure organization governance and permissions
Troubleshooting¶
The user's cloud account was not created
Cloud account provisioning can take up to a minute. If the account does not appear:
- Check the Cloud Accounts panel for provisioning status
- Verify that the root cloud account has sufficient budget and active cloud provider connectivity
- Contact RosettaHub support if the issue persists
I cannot see the Create User button
The Create User button is only available to organization managers with ADMIN or SUPERUSER roles. Verify your role in the Organizations panel.
The user did not receive the credentials email
- Verify that you used the Send Credentials action from the Users Actions menu
- Ask the user to check their spam or junk folder
- Confirm the email address is correct in the user's profile
Can I change the user's budget after creation?
Yes. You can adjust a user's budget at any time through the Cloud Accounts panel in Cloud Operations.