Skip to content

Registrations

Review, validate, and process pending user applications.

Organization management only

Registrations exist because somebody manages an organization and decides who joins it. If you signed yourself up as an individual with your own cloud account, there is nothing here for you -- see Sign Up as an Individual.

Overview

When users self-register or are imported in batch, they appear as registrations -- pending records awaiting validation and processing. Once a registration is processed, the applicant becomes a user with a fully provisioned cloud account.

For the full onboarding lifecycle including SSO, manager registration, and what happens after processing, see User Onboarding.

Registration Actions

Validation Actions

Action Description
Discard Mark registration as discarded (cannot be processed)
Keep Mark registration as valid (can be processed)
Destroy Permanently remove from database (irreversible)

Destroy Action

The Destroy action permanently deletes the registration from the RosettaHub database and cannot be reverted.

Editing Actions

Action Description
Set Graduation Set graduation year/month for students
Set Type Assign registration type (User, Manager, Researcher, Educator, IT, Student)
Set Title Set title for IT staff or educators

Processing Actions

Action Description
Send Verify Email Reminder Resend email verification link
Process Create user account and send credentials
Upload Registrations Bulk import from spreadsheet

Processing Registrations

Individual Processing

  1. Open the Registrations perspective
  2. Select registrations to process
  3. Verify status shows email verified and terms accepted
  4. Click Process
  5. User receives credentials via email within minutes

Bulk Processing

For multiple registrations:

  1. Select all registrations to process
  2. Verify all have verified emails
  3. Click Process
  4. All users receive credentials simultaneously

Upload from Spreadsheet

Import registrations in bulk:

  1. Click Upload Registrations
  2. Select your spreadsheet file (Excel format)
  3. Map columns to required fields
  4. Review imported data
  5. Process as needed

Managing Registration Flow

Email Verification Issues

If applicants haven't verified their email:

  1. Select the registration
  2. Click Send Verify Email Reminder
  3. Applicant receives new verification link
  4. After verification, registration can be processed

Discarding Applications

For invalid or spam applications:

  1. Select registrations to discard
  2. Click Discard
  3. Registrations are marked but kept for records
  4. Discarded registrations cannot be processed

Cleaning Up

To permanently remove registrations:

  1. Select registrations to remove
  2. Click Destroy
  3. Confirm the action

Warning

Only destroy registrations you're certain should be permanently deleted. This action cannot be undone.

Best Practices

Review Process

  • Review registrations regularly (daily or weekly)
  • Set up notifications for new registrations
  • Document rejection reasons for discarded applications

Bulk Operations

  • Use spreadsheet upload for large onboarding events
  • Process in batches for easier tracking
  • Verify all data before bulk processing

Registration Tutorials